Store policy and FAQ

CONTACT:
Inworld: Becky Remsen and Laetitia19
Email: Becky.Remsen at gmail.com
Inworld store: http://slurl.com/secondlife/Pleione/247/228/28
Marketplace: https://marketplace.secondlife.com/stores/150287

STORE POLICY:
Thank you for your interest in our products.
The following policies are applied for all purchases from YUMESH.

1) Refund: You may ask a refund when you make a double purchase (purchasing the same product more than twice) by sending a notecard to Becky Remsen with a clear record of your transaction history (copy and paste transaction information). No other refund acceptable since all items are full permissions.

2) Product Usage: You may use our product (material) for your PART of build.
!!! Do NOT forget linking your prim as a root to change creator name of object, especially since some content giver script sends IM to the creator !!!

3) Reselling Term: Do not resell as full permission.
You have to set the following permissions to our material.
- Modify/Copy/No Transfer
- Modify/No Copy/Transfer
- No Modify/Copy/No Transfer
- No Modify/No Copy/Transfer

4) Limitations:
- Do not use materials as a permanent freebie, such as lucky chair/midnight mania prize (including L$1/L$10).
- You may set our material which is part of your build as a group gift or subcriber gift for 7 days or 50 gifts maximum.

5) Support:
- Questions, concerns: please send a notecard or IM to Laetitia19. If you don't get any answer from Laetitia19 in a couple of days, please send a message again.
- Suggestions: please send an IM to Laetitia19 inworld.

Please do not hesitate to contact us for any questions you might have: Becky Remsen or Laetitia19.

FAQ:
1) Do you sell your DAE files?
R: At the moment we do not sell DAE files.
2) Do you sell to other grids?
R: At the moment we do not sell on other grids.
3) Do you take custom orders and at what price?
R: We do not take custom orders, but suggestions are most welcome, please send an IM to Laetitia19 inworld (preferably with photos).
Thank you and happy creating!

Founder YUMESH, Becky Remsen
Co-owner YUMESH, Laetitia19